Across the world, users are experiencing outages on all social networks owned by Facebook; WhatsApp Messenger, and Instagram whose servers are mysteriously down for a while now.
The server problem happened just as Facebook’s Antigone Davis was live on CNBC defending the company over a whistleblower’s accusations and its handling of research data suggesting Instagram is harmful to teenagers, the company’s entire network of services suddenly went offline.
When trying to access the company’s websites, a server error “5xx server error” appears, while the Facebook website merely tells us that something went wrong, confirms that this is an issue with Facebook’s servers. At the moment, the users are also unable to send messages or share or view new content on the platforms.
It appears that the outage is caused by a DNS (domain name server) fail this is the naming structure that forms the web’s infrastructure. So, if you try to navigate to facebook.com right now, the internet won’t know where to find facebook.com.
Additionally, even Oculus, Facebook’s virtual reality platform, and Workplace, its business communication tool, are down.
“We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”says Andy Stone, the Facebook Communications Executive.
There’s no detailed communication yet from Facebook about what may be causing the problem or when those platforms, including Messenger and WhatsApp, will be operational again, but we will update this article with more information when it’s available.